MH
Marinda H

1 reviews | Active since Mar 2024

14 May 2026, 16:25

Bad service after my mothers death

Worst experience ever.My mom past away end of December we send through all documentation of her death and asked them to give my brother a call several times and no feedback.This is absolute bad service..

0
Replies (1)
Cell C
Cell C's reply14 May 2026, 16:50
Official
Dear Marinda H,

Thank you for getting in touch with us.

We would like to extend our sincere condolences for your loss. Please accept our heartfelt apology for the frustration and inconvenience you have experienced during this difficult and sensitive time. This is not the standard of service we strive to deliver.

Kindly be advised that one of our support team members has already reached out in order to assist you further and ensure the matter is addressed as efficiently and effectively as possible.

Regards,
Cell C | MMa