SB
Salomia B
1 reviews | Active since Jul 2024
27 Jul 2024, 09:50
Bad service
My contract was R149 per month, just to be charged R336. I called the call centre, to which the agent told me to download the App, and dropped the call.
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Replies (1)
Cell C's replyOfficial
27 Jul 2024, 10:06Dear Salomia Baadjies Thank you for contacting Cell C regarding your Cell C account.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards
The matter has been escalated for further assistance, please expect a call from us to assist.
Regards
Cell C | MN
We regret that your experience with us was unsatisfactory and fell short of our customer service standards
The matter has been escalated for further assistance, please expect a call from us to assist.
Regards
Cell C | MN
Cell C's reply27 Jul 2024, 10:06
Official
Dear Salomia Baadjies Thank you for contacting Cell C regarding your Cell C account.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards
The matter has been escalated for further assistance, please expect a call from us to assist.
Regards
Cell C | MN
We regret that your experience with us was unsatisfactory and fell short of our customer service standards
The matter has been escalated for further assistance, please expect a call from us to assist.
Regards
Cell C | MN