SL
Siphiwe L
1 reviews | Active since Jun 2021
07 Jun 2021, 15:47
Bad service
We are receiving a poor service at Cell C Carlton Centre, they are too slow, there is 1 person working here and when we went in and asked one of them (Mabatho)she told us that she has knocked off and she will not assist us why don't we come back the other day or go to the New Town Cell C but she was still in store. She was rude to us she even refused to tell us her name we were given by her colleague we don't even know if it exist cause they all not wearing name tags.
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Cell C's replyOfficial
07 Jun 2021, 15:58Hi Siphiwe
Thank you writing to us.
We have received your review regarding the service you have experienced from our Store.
Please accept our apologies, we do not condone the level of service you have experienced and our Consultants are required to keep name tags throughout their shift. We have raised this issue with the Store to have it addressed.
Please send us a Private Reply with your query (what you required assistance with at the store) so we can contact you and help.
^NZ
Thank you writing to us.
We have received your review regarding the service you have experienced from our Store.
Please accept our apologies, we do not condone the level of service you have experienced and our Consultants are required to keep name tags throughout their shift. We have raised this issue with the Store to have it addressed.
Please send us a Private Reply with your query (what you required assistance with at the store) so we can contact you and help.
^NZ
Cell C's reply07 Jun 2021, 15:58
Official
Hi Siphiwe
Thank you writing to us.
We have received your review regarding the service you have experienced from our Store.
Please accept our apologies, we do not condone the level of service you have experienced and our Consultants are required to keep name tags throughout their shift. We have raised this issue with the Store to have it addressed.
Please send us a Private Reply with your query (what you required assistance with at the store) so we can contact you and help.
^NZ
Thank you writing to us.
We have received your review regarding the service you have experienced from our Store.
Please accept our apologies, we do not condone the level of service you have experienced and our Consultants are required to keep name tags throughout their shift. We have raised this issue with the Store to have it addressed.
Please send us a Private Reply with your query (what you required assistance with at the store) so we can contact you and help.
^NZ