1 reviews | Active since Jun 2022
Bad service
Cell c
I have stopped paying my cell c contract.
Reason for that..... My phone got ****** the 4th of May 2021. I did not take the insurance out on my phone but went and bought the exact same phone. I then phoned cell c and explained my situation to them. Well at least tried to. In that one day I spoke to 4 different people. Eventually they told me to buy 2 sim cards, and phone them again. They helped me.... So I thought. We did the change your number thing. Ok, then I saw someone is using the ****** phone, because everything they did came on to my phone. I phoned again and again an again...... After 3 months they only cancelled the other number that they never cancelled on the ****** phone. After that I kept on phoning to sort my data bundles out. It has never been sorted out until now. On one day I spoke to 14 people.
Now they have blocked my number that is older than cell c because of me not paying my contract. I am NOT going to pay for a service I don't get. I want my number back. It is not there's to just take as they please. NOT my fault I phoned them more than 100 times to sort everything out. They keep on transferring you to the "technical department" JUST to get to another consultant. It you phone the technical department yourself, you find that a consultant is picking up. Then they still have the chick to tell you, you didn't phone the technical department.
I have put up more airtime while I have a contract because of time and data I just couldn't use. It was heaping up. And NONE of the "consultants" understand what you where trying to say each and every time.
I got tired and stopped payment. I am willing to pay for the phone, which I have already paid for, but the contract that they don't fix, I am not willing to pay a further sent for.
And I want my number back which they have blocked.
