MN
Marisa N

1 reviews | Active since Oct 2018

08 Jun 2021, 09:04

Bad service

Good day

I have been struggling to take over my fathers cell c account who passed away in Jan 21 already. My mother uses that phone. Numerous emails, and I have been into your Cell C branches twice now, but nothing seems to happen. This is really very unprofessional. Both of us have been with Cell c for over 10 years. You have sent smse to give feedback regarding my query, but I haven't received any response from you....

0
Replies (3)
Cell C
Cell C's reply08 Jun 2021, 09:21
Official
Hi Marisa 

Thank you for taking time to write to us. 

Kindly reply privately with the deceased ID number and we will assist you further. 

^MM
Cell C
Cell C's reply08 Jun 2021, 12:44
Official
Please include a three months bank statement, latest payslip and your proof of address. These documents will be required to do a credit check. 

^MM
Cell C
Cell C's reply08 Jun 2021, 15:17
Official
Noted, thank you. 

^MM