ML
M L
1 reviews | Active since Nov 2025
12 Nov 2025, 14:49
Bad service
I canceled my contract on the 25 March 2025 aat 12:37 and I still get billed???? If you phone customer care you fail the credit check or the call gets dropped where is customer service at cellc you can't complain about it because there is no service! Is it because I'm white???? That you guys are *********** and being ridiculously rude and unprofessional
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
12 Nov 2025, 15:19Dear M Van Loggenberg,
Thank you for reaching out and sharing your concern. We sincerely apologize for the frustration and unpleasant experience you’ve encountered. Please note that your feedback is important and the matter has been escalated to our support team for a thorough review of the billing matter.
They will investigate the cancellation request and provide appropriate feedback and resolution as soon as possible.
Kind regards,
Cell C | GM
Thank you for reaching out and sharing your concern. We sincerely apologize for the frustration and unpleasant experience you’ve encountered. Please note that your feedback is important and the matter has been escalated to our support team for a thorough review of the billing matter.
They will investigate the cancellation request and provide appropriate feedback and resolution as soon as possible.
Kind regards,
Cell C | GM
Cell C's reply12 Nov 2025, 15:19
Official
Dear M Van Loggenberg,
Thank you for reaching out and sharing your concern. We sincerely apologize for the frustration and unpleasant experience you’ve encountered. Please note that your feedback is important and the matter has been escalated to our support team for a thorough review of the billing matter.
They will investigate the cancellation request and provide appropriate feedback and resolution as soon as possible.
Kind regards,
Cell C | GM
Thank you for reaching out and sharing your concern. We sincerely apologize for the frustration and unpleasant experience you’ve encountered. Please note that your feedback is important and the matter has been escalated to our support team for a thorough review of the billing matter.
They will investigate the cancellation request and provide appropriate feedback and resolution as soon as possible.
Kind regards,
Cell C | GM
Cell C's replyOfficial
20 Nov 2025, 13:34Dear M L,
Ntibi from our support team has confirmed that only one contract was cancelled when the cancellation was requested. She also provided the outstanding amount and acknowledged your commitment to settle it.
Thank you for taking our call.
Cell C | DA
Ntibi from our support team has confirmed that only one contract was cancelled when the cancellation was requested. She also provided the outstanding amount and acknowledged your commitment to settle it.
Thank you for taking our call.
Cell C | DA
Cell C's reply20 Nov 2025, 13:34
Official
Dear M L,
Ntibi from our support team has confirmed that only one contract was cancelled when the cancellation was requested. She also provided the outstanding amount and acknowledged your commitment to settle it.
Thank you for taking our call.
Cell C | DA
Ntibi from our support team has confirmed that only one contract was cancelled when the cancellation was requested. She also provided the outstanding amount and acknowledged your commitment to settle it.
Thank you for taking our call.
Cell C | DA