LM
Lerato M
1 reviews | Active since Apr 2019
19 Nov 2024, 09:45
Bad service
I want to tell everyone not to sign up with Cell c insurance for cellphone their service is bad when they deduct in your bank account they don't have problem when they have to pay you they ask unnecessary things I am fedup I won't renew the contract again with them
Helpful (0)
Replies (6)0
Replies (6)LM
Lerato M's updateReviewer Update
19 Nov 2024, 14:57Good day
Thank you for submitting your claim with Cell C Device Insurance. Your reference number is noted in the above subject and at the bottom of the email. Your claim is being processed. Kindly note that we require the following supporting information in order to proceed with your claim:
Please forward the outstanding information to *** so we can process your claim.
Kind regardsXolise Ngema
An Authorised Financial Services Provider (License No. 12964)Company Registration Number: *** The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you receive this in error, please contact *** and delete the material from any computer.For more information please click Here.
Your reference number is #***. Please retain this number for future communication.
Thank you for submitting your claim with Cell C Device Insurance. Your reference number is noted in the above subject and at the bottom of the email. Your claim is being processed. Kindly note that we require the following supporting information in order to proceed with your claim:
- Customer to blacklist Similar IMEI: ***·
Please forward the outstanding information to *** so we can process your claim.
Kind regardsXolise Ngema
An Authorised Financial Services Provider (License No. 12964)Company Registration Number: *** The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you receive this in error, please contact *** and delete the material from any computer.For more information please click Here.
Your reference number is #***. Please retain this number for future communication.
LM
Lerato M's update19 Nov 2024, 14:57
Reviewer Update
Good day
Thank you for submitting your claim with Cell C Device Insurance. Your reference number is noted in the above subject and at the bottom of the email. Your claim is being processed. Kindly note that we require the following supporting information in order to proceed with your claim:
Please forward the outstanding information to *** so we can process your claim.
Kind regardsXolise Ngema
An Authorised Financial Services Provider (License No. 12964)Company Registration Number: *** The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you receive this in error, please contact *** and delete the material from any computer.For more information please click Here.
Your reference number is #***. Please retain this number for future communication.
Thank you for submitting your claim with Cell C Device Insurance. Your reference number is noted in the above subject and at the bottom of the email. Your claim is being processed. Kindly note that we require the following supporting information in order to proceed with your claim:
- Customer to blacklist Similar IMEI: ***·
Please forward the outstanding information to *** so we can process your claim.
Kind regardsXolise Ngema
An Authorised Financial Services Provider (License No. 12964)Company Registration Number: *** The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you receive this in error, please contact *** and delete the material from any computer.For more information please click Here.
Your reference number is #***. Please retain this number for future communication.
Cell C's replyOfficial
19 Nov 2024, 16:17Noted.
We have updated our Team. We will be in touch to assist accordingly.
Regards,
Cell C | TM
We have updated our Team. We will be in touch to assist accordingly.
Regards,
Cell C | TM
Cell C's reply19 Nov 2024, 16:17
Official
Noted.
We have updated our Team. We will be in touch to assist accordingly.
Regards,
Cell C | TM
We have updated our Team. We will be in touch to assist accordingly.
Regards,
Cell C | TM
Cell C's replyOfficial
19 Nov 2024, 16:41You are welcome.
Cell C | TM
Cell C | TM
Cell C's reply19 Nov 2024, 16:41
Official
You are welcome.
Cell C | TM
Cell C | TM
LM
Lerato M's updateReviewer Update
20 Nov 2024, 09:40Yesterday day I send what they said is needed no communication now I call them this morning they tell me about 21 days what the hell is that next week they will want to deduct in my account although they have bad service I am done with this insurance as well as cell c
LM
Lerato M's update20 Nov 2024, 09:40
Reviewer Update
Yesterday day I send what they said is needed no communication now I call them this morning they tell me about 21 days what the hell is that next week they will want to deduct in my account although they have bad service I am done with this insurance as well as cell c
LM
Lerato M's updateReviewer Update
20 Nov 2024, 14:27Thw whole day no one contact me shema cell c you bad service now I receive an sms for the reminder of the payment u fail to replace my phone he'll now u will see flem
LM
Lerato M's update20 Nov 2024, 14:27
Reviewer Update
Thw whole day no one contact me shema cell c you bad service now I receive an sms for the reminder of the payment u fail to replace my phone he'll now u will see flem
Cell C's replyOfficial
20 Nov 2024, 15:03We do apologize for the delay in receiving feedback.
An urgent update request has been Sent to management.
We value you as our customer and are committed to making this right. Please rest assured that we will do our best to resolve the issue.
Cell C | DA
An urgent update request has been Sent to management.
We value you as our customer and are committed to making this right. Please rest assured that we will do our best to resolve the issue.
Cell C | DA
Cell C's reply20 Nov 2024, 15:03
Official
We do apologize for the delay in receiving feedback.
An urgent update request has been Sent to management.
We value you as our customer and are committed to making this right. Please rest assured that we will do our best to resolve the issue.
Cell C | DA
An urgent update request has been Sent to management.
We value you as our customer and are committed to making this right. Please rest assured that we will do our best to resolve the issue.
Cell C | DA