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Thabelo M

1 reviews | Active since May 2024

05 Aug 2024, 09:47

Bad service

Kindly assist cellc they did not debit on my account i try to call them but they are not assisting me. And they are sending me messages that i did not pay which there was money in my account.This will affect my credit record and they will also block data which will also affect my network

0
Replies (5)
Cell C
Cell C's reply05 Aug 2024, 10:25
Official
Dear Thabelo Makhari
Thank you for contacting us.

We sincerely apologize for the inconvenience and frustration you’ve encountered. Your concern about the missed debit and its potential impact on your credit record and services is very important to us. Kindly private message us your acc code or your contract number so that we can escalate this matter to our team to further assist.

Regards
Cell C | MM
TM
Thabelo M's update07 Aug 2024, 13:16
Reviewer Update
Good Day i haven't got assistance.please assit because cellc they keep on sending messages that i owe them.when I'm trying to call I'm not getting any assistance and this will affect my credit profile
TM
Thabelo M's update07 Aug 2024, 14:26
Reviewer Update
Please contact me because to send an email it won't assist me as I've contacted many consultant but no one assisted me
TM
Thabelo M's update30 Aug 2024, 13:55
Reviewer Update
Good day, kindly assist I'm still having a challenge with cellc they haven't assit me.even this month of August I'm experiencing the same thing of the month of July. I have even send email to tshudu mamabola but no response with some of the issues.
Cell C
Cell C's reply30 Aug 2024, 14:10
Official
Dear Thabelo Makhari

Thank you for bringing this to our attention. Please accept our sincerest apologies as we follow up. We will contact you soon. 

Regards
Cell C | NT