Bad service

20 April 2013 I took out a 24 months contract with cell c. On February this year a lady called me offering me an upgrade, I told the lady that I won't be upgrading but I want to cancel my contract. She told me that if I cancel the contract I would have to pay a cancellation fee. She said I must wait for my contract to expire then I can cancel. On Monday the 20th I called the cancellation dept and they told me it would l take another 30 day for it to be cancelled. What frustrate me the most is that they did not want to cancel it in Feb and now they are adding another month. And their network is really BAD