Bad Service

Good Day<br> <br> ***<br> Yesterday 20 April 2015 I app**** for a swim swop via the above-mentioned Services provider at about 12:42 and was told by the consultant that my application would be escalated to another department and I would be contacted within 2 to 4 hours for the activation to occur. After 17:00 yesterday no one had contacted me and I called again (084 140) another consultant told me I would be contacted after 08:00 on the 21 April 2015 which also did not happen. At 09:11 this morning I called again because no one contacted me and another consultant told me that the sim swop could now take 24 to 48hours which the other two consultants FAILED to mention!!<br> This is unacceptable if I knew it would take this long I would gone to a store and have it done there. I urgently need that swim activated for business purposes and as a female driving alone its unsafe not to have my mobile on.<br> <br> I can be contacted on ***