1 reviews | Active since Apr 2013
BAD SERVICE!!!!!
Im due for an uograde at cell c. I was contacted by a lady called Mfondo where se explained to me what deals are available. I asked her to email me the deals and that she has done. I ordered a black Samsung A5 and a white one was delivered so I did not sign for it. Someone from Cell c made contact with me a few days later and asked why I returned the phone. I explained it was the wrong colour and the lady told me the that she is sorry but what they deliver is what I get....shocked! <br> <br> I emailed Magmoed Isaacs, the team leader for Mfondo and he phoned me to say that he will do his best to get me the black Samsung A5. I asked him to come back to me but needless to aay he did not!! <br> <br> 3 Weeks ago a lady with the name Chan? phoned me from the same office/department as Magmoed Isaacs. She said that she got the black Samsung A5 for me and it will be delivered within 3 working days. To date I have not recieved any delivery and have not heard one word from either of the above mentioned people. I emailed Magmoed Isaacs but no reply!!!!!!<br> <br> Unprofessional<br> Dont care<br> <br> <br> BAD SERVICE!!!<br> <br> No wonder cell c clients make banners regarding their bad service for South Africa to take note!
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication soon and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication soon and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
