Bad service

Good day

I am very appalled by the way Cell C is treating me. I closed my account past December and I called in by January to close the account and I was advised that by the end of the January I will be billed for 49 as well as the following month. Now that's what Rochelle the 1st consultant said, then I also walked into the store at Alberton City and I was advised that nothing will go off. Two days ago I called in for more than 5 times in one day and spoke to a lady by the name of Lebo by the contract department who was extremely rude and not willing to assist, I asked her if I could speak to her team leader and she advised they weren't available and she said that she would get them to call me back when they come back. Nothing happened, I called in and eventually I spoke to a team leader by the name of Jessica and she advised that she will call me back again to no avail.

I cannot believe that this is the way we get treated as customers and yet they expect us to come back and support the company but after this I will not be using it any further and I will be using my influence in social media to make people aware of this ********* behavior.