MW
Matilda W
1 reviews | Active since Oct 2019
13 Jan 2020, 09:34
Bad service
I previously mentioned that because of my health I need a signal 24 hours. I still struggle with the signal and Cell C just seem to rub it off.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
13 Jan 2020, 11:45Good day Matilda
Thank you for getting in touch with Cell C.
We do apologize for your experience.
Please advise if you have been able to apply the network settings as advise from our previous correspondence.
^YM
Thank you for getting in touch with Cell C.
We do apologize for your experience.
Please advise if you have been able to apply the network settings as advise from our previous correspondence.
^YM
Cell C's reply13 Jan 2020, 11:45
Official
Good day Matilda
Thank you for getting in touch with Cell C.
We do apologize for your experience.
Please advise if you have been able to apply the network settings as advise from our previous correspondence.
^YM
Thank you for getting in touch with Cell C.
We do apologize for your experience.
Please advise if you have been able to apply the network settings as advise from our previous correspondence.
^YM
MW
Matilda W's updateReviewer Update
13 Jan 2020, 11:55Yes I have. Unfortunately it is the same problem. Dropped calls not signal. How can I cancel my contract with immediate effect?
MW
Matilda W's update13 Jan 2020, 11:55
Reviewer Update
Yes I have. Unfortunately it is the same problem. Dropped calls not signal. How can I cancel my contract with immediate effect?
MW
Matilda W's updateReviewer Update
14 Jan 2020, 09:21 Dear Cell C
I just phoned to cancel my contract I was put through to the Legal Department which hung up. REALLY. My signal and dropped calls are getting worse and worse. Is Cell C going bankrupt? And according to the Consumer Act I can cancel any fixed contract within 22 business days with a small penalty fee.
I have been a loyal Cell C customer for years… your service is getting worse and worse and not professional at all.
Im am very close to go to social media as well as he Consumer Law about this.
Your competition is by far doing a better job!
I just phoned to cancel my contract I was put through to the Legal Department which hung up. REALLY. My signal and dropped calls are getting worse and worse. Is Cell C going bankrupt? And according to the Consumer Act I can cancel any fixed contract within 22 business days with a small penalty fee.
I have been a loyal Cell C customer for years… your service is getting worse and worse and not professional at all.
Im am very close to go to social media as well as he Consumer Law about this.
Your competition is by far doing a better job!
MW
Matilda W's update14 Jan 2020, 09:21
Reviewer Update
Dear Cell C
I just phoned to cancel my contract I was put through to the Legal Department which hung up. REALLY. My signal and dropped calls are getting worse and worse. Is Cell C going bankrupt? And according to the Consumer Act I can cancel any fixed contract within 22 business days with a small penalty fee.
I have been a loyal Cell C customer for years… your service is getting worse and worse and not professional at all.
Im am very close to go to social media as well as he Consumer Law about this.
Your competition is by far doing a better job!
I just phoned to cancel my contract I was put through to the Legal Department which hung up. REALLY. My signal and dropped calls are getting worse and worse. Is Cell C going bankrupt? And according to the Consumer Act I can cancel any fixed contract within 22 business days with a small penalty fee.
I have been a loyal Cell C customer for years… your service is getting worse and worse and not professional at all.
Im am very close to go to social media as well as he Consumer Law about this.
Your competition is by far doing a better job!