MM
Mlungisi M
1 reviews | Active since Jun 2019
17 Jan 2020, 13:22
Bad service
m not sure if cell c think im stupid my Huawei router is not working since from December i keep on calling they told me that i must reset and take out the sim card its going to connect until today nothing happening today i called call center they transfer my call to technical department from there to cancelation, cancelation transfer my call to repairs, repairs back to technical i dont want to deal with them and im not willing to migrate my contract since cell c debit what even amount on my account if i done something with them do deal with cell c is the problem it like you deal with 10 different companies please i want to cancel the router contract
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Cell C's replyOfficial
17 Jan 2020, 16:48Good day Mlungisi Mntambo
Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will look into this matter and revert to you, do expect our call.
^NT
Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will look into this matter and revert to you, do expect our call.
^NT
Cell C's reply17 Jan 2020, 16:48
Official
Good day Mlungisi Mntambo
Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will look into this matter and revert to you, do expect our call.
^NT
Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will look into this matter and revert to you, do expect our call.
^NT