MP
Marie P
1 reviews | Active since Apr 2012
07 Apr 2015, 10:18
BAD Service
We struggle with signal.We send so many complaints to Cell c offices.They read the mail but do not reply.We want to cancel contract and that is impossible for them to assist us.Everyime they will send a technical guy to test the signal but uptill now nobody phoned us.This morning again they will send an IT guy to test the signal.We struggle since December 2014. Even when we phone them they cannot hear us because of the signal problem<br> <br> We just want to cancel the contract but everytime they will send a techinal guy. I have sow many free minutes every month but cannot use it because of the signal.Every month i spend money for what and i cannot use my free minutes.PLEASE HELP
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Replies (1)Cell C's replyOfficial
07 Apr 2015, 10:31Hello marias,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply07 Apr 2015, 10:31
Official
Hello marias,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Best regards,
