MC
Maryka C

1 reviews | Active since Mar 2015

05 Dec 2019, 12:51

BAD SERVICE

I AM SO FED UP WITH CELL C IT IS JUST NO FAIR WHAT THIS PEOPLE ARE DOING TO THEIR CLIENTS I AM ON MY 3RD CELL C SIM CARD FOR THE YEAR EVERYTIME THEIR CARD IS DAMAGED EVERY TIME I TRY AND DO A SIM SWAT IT IS IMPOSSIBLE. I HAVE POOR VISION AND HEARING AND CANT ALWAYS HEAR THE CONSULTANTS WHO IS SO VERY UNHELPFUL. I JUST WANT MY OLD NUMBER BACK THAT IS ALL I CAN NOT REMEMBER WHO I PHONED LAST WHAT I RECHARGED LAST HOW MUSH THIS IS **** YOU CAN MOSS SEE THE NUMBER IS RICA IN MY NAME.

0
Replies (3)
Cell C
Cell C's reply05 Dec 2019, 15:04
Official
Good Day Maryka 

Thank you for contacting Cell C. 

We can assist with the sim swap over the phone, alternatively, you can also go to your nearest Cell C store. 

Do you currently have a new sim card that is not registered? 

^MP
MC
Maryka C's update05 Dec 2019, 15:30
Reviewer Update
I HAVE BOUGHT A NEW SIM I HAVE TRIED PHONING YOUR CONTACT CENTRE BUT I CANT REMEMBER WHEN DID I RECHARGE AND HOW MUCH SO I KEEP FAILING YOUR QUESTIONS HENCE I CANT USE MY NUMBER
Cell C
Cell C's reply06 Dec 2019, 12:05
Official
Good Day Maryka

We can only have the sim swap processed, once you have passed the security check. 

^MP