AM
Abel M

1 reviews | Active since Mar 2015

26 Mar 2015, 08:26

Bad Service.

I am not sure whether it is gross incompetence, continued system glitches at Cell C or they enjoy a good laugh out of our frustrations. despite the numerous arrangements done for all pending or required debits to be made on the 25th of every month, Today, the 26th my services are still not as yet restored and I suspect holding my breath for reconnection would be in vain.<br> <br> Such bad service is disappointing and disconcerting. When I complained about bad faith it was precisely because I was not made aware of the pending debit at the end of last month and not informed of the adverse consequences accruing, now I'm sure it wouldn't have hurt for the gentleman whom called me to make me aware that none of the arrangements I was making were valid, so as not to create false expectations. The experience I have of Cell C is frustrating and disgruntling. I am now more convinced that contracting with them was a huge mistake that I wish not even my enemies should make.<br>

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Replies (1)
Cell C
Cell C's reply26 Mar 2015, 08:30
Official
Hello AbelT,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN