sM
sbonginkosi M

1 reviews | Active since Nov 2011

07 Dec 2023, 12:23

Bad service

Cell C customer service is beyond bad, now I understand why they not doing well and bad network.

verry very bad . now its time to go, thank you

0
Replies (4)
Cell C
Cell C's reply07 Dec 2023, 12:27
Official
Good day Sbonginkosi Mbatha,

Thank you for reaching out to us.

We're genuinely sorry to hear about your dissatisfaction with our service, and we appreciate you taking the time to share your experience. Your feedback is crucial to us, and we want to ensure that we address your concerns.

If there are specific issues or details you'd like us to investigate, please feel free to send us a private reply with more information. We're here to help and work towards a resolution.

Regards,
Cell C | TN
sM
sbonginkosi M's update08 Dec 2023, 09:22
Reviewer Update
you can come and take your phone and close my account
Cell C
Cell C's reply08 Dec 2023, 09:51
Official
Good morning Sbonginkosi,

Thank you for reaching out to us. 
Our Support Team contacted you @ 17:36 and the line went to voicemail. We have requested that you be contacted again today.

Cell C | NZ

Cell C
Cell C's reply19 Dec 2023, 12:45
Official
 Good day Sbonginkosi Mbatha, 

As per feedback from our Team, you have been contacted and assisted accordingly regarding your query. Thank you for granting us an opportunity to assist. We would appreciate if you could please check our SMS or email asking you to rate the service you have received from our team.
 
 Regards,
 Cell C | TM