RM
Rouxnette M
1 reviews | Active since Jul 2020
16 Jul 2020, 11:37
Bad Service
Good day. My device has been with cell c repair for a month now, my insurance company still did not receive a quote from them. Their consultants has attitude when you ask them questions. They cannot give back my device because apparently it is already with a technician. But nothing is happening!
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Replies (1)
Cell C's replyOfficial
16 Jul 2020, 11:51Good Day Rouxnette
We have received your query and will be prioritising the repair. Due to unforeseen circumstances we had to close the repair centre a number of time in the last 30 days.
Please see device repair history below.
Device booked in: 2020-06-13 Device received at repair centre: 2020-06-18
Device allocated to a technician: 2020-07-06
Fault identified and repaired: 2020-07-08
Quality test completed and failed: 2020-07-10
Spares requested: 2020-07-10
We will keep you updated throughout the process.
^MM
We have received your query and will be prioritising the repair. Due to unforeseen circumstances we had to close the repair centre a number of time in the last 30 days.
Please see device repair history below.
Device booked in: 2020-06-13 Device received at repair centre: 2020-06-18
Device allocated to a technician: 2020-07-06
Fault identified and repaired: 2020-07-08
Quality test completed and failed: 2020-07-10
Spares requested: 2020-07-10
We will keep you updated throughout the process.
^MM
Cell C's reply16 Jul 2020, 11:51
Official
Good Day Rouxnette
We have received your query and will be prioritising the repair. Due to unforeseen circumstances we had to close the repair centre a number of time in the last 30 days.
Please see device repair history below.
Device booked in: 2020-06-13 Device received at repair centre: 2020-06-18
Device allocated to a technician: 2020-07-06
Fault identified and repaired: 2020-07-08
Quality test completed and failed: 2020-07-10
Spares requested: 2020-07-10
We will keep you updated throughout the process.
^MM
We have received your query and will be prioritising the repair. Due to unforeseen circumstances we had to close the repair centre a number of time in the last 30 days.
Please see device repair history below.
Device booked in: 2020-06-13 Device received at repair centre: 2020-06-18
Device allocated to a technician: 2020-07-06
Fault identified and repaired: 2020-07-08
Quality test completed and failed: 2020-07-10
Spares requested: 2020-07-10
We will keep you updated throughout the process.
^MM