Bad service

Item: Cell C
Rating: 1
Author: Ronald K

In 2019 I had a 24 month contract with cell c which i failed to pay in time, but I managed to settle and close the contract in 2021. I sent them a proof of payment for them to update my profile, but there was no change. I called them several times but still to date, my name is till there in red.

Helpful (0)

Replies (4)

Ronald K's updateReviewer Update

17 May 2023, 17:27

My id number: ***
Pay over number: Ce12- ***

Ronald K's update17 May 2023, 17:27

Reviewer Update

My id number: ***
Pay over number: Ce12- ***

Ronald K's updateReviewer Update

17 May 2023, 17:30

I wanted to attached proof of payment so you can be able to see it on your systems hence they said i used incorrect reference.

Ronald K's update17 May 2023, 17:30

Reviewer Update

I wanted to attached proof of payment so you can be able to see it on your systems hence they said i used incorrect reference.

Ronald K's updateReviewer Update

17 May 2023, 18:10

Good day
Kindly be informed that requested proof of payment has been send

Ronald K's update17 May 2023, 18:10

Reviewer Update

Good day
Kindly be informed that requested proof of payment has been send

Cell C's replyOfficial

17 May 2023, 18:49

Good day,

Kindly be advised that we have received your email, we have referred your query to our team for further assistance.

Our team will be in touch to assist.

Regards,
^TM

Cell C's reply17 May 2023, 18:49

Official

Good day,

Kindly be advised that we have received your email, we have referred your query to our team for further assistance.

Our team will be in touch to assist.

Regards,
^TM