KM
Kagiso M
1 reviews | Active since Mar 2022
26 Jun 2022, 09:53
Bad service
I am very disappointed with your services I made sure that canceled my contract 1 month before it ended, received a message that it was canceled last year may 2021. But to my surprise now they saying I owe R2210 I requested for the recordings no1 is helping, I went to the store they said they can't help me because I canceled the contrust with customer care via a phone, I Called customer care they couldn't help me, send an email requesting for the recordings to show that I did cancel the contract but no luck, how do I deal with this I am on a bad credit record because of this, please help..
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
26 Jun 2022, 13:41Hi Kagiso Malobela
Thank you for reaching out.
Kindly advise as to when and how was the cancellation submitted as the contract is still active and the's no cancellation auctioned on your profile.
^NH
Thank you for reaching out.
Kindly advise as to when and how was the cancellation submitted as the contract is still active and the's no cancellation auctioned on your profile.
^NH
Cell C's reply26 Jun 2022, 13:41
Official
Hi Kagiso Malobela
Thank you for reaching out.
Kindly advise as to when and how was the cancellation submitted as the contract is still active and the's no cancellation auctioned on your profile.
^NH
Thank you for reaching out.
Kindly advise as to when and how was the cancellation submitted as the contract is still active and the's no cancellation auctioned on your profile.
^NH
KM
Kagiso M's updateReviewer Update
26 Jun 2022, 18:37I have canceled the contract last year around April or may.. I requested for the recordings as they are saying my contraxt is active whereas I canceled it..
KM
Kagiso M's update26 Jun 2022, 18:37
Reviewer Update
I have canceled the contract last year around April or may.. I requested for the recordings as they are saying my contraxt is active whereas I canceled it..