Bad Service

I visited a Cell C centurion branch to check if everything was up to date since the contract that I had with them ended in 2019, and when I went to check I was informed that I was in arrears that amounts to R600.00.

I requested to settle that amount and they gave me a reference number to use at the bank I paid , and then I requested to get the paid up letter that confirms that everything is up to date , they gave me a number***) to call and till up to date that number has never worked and I visited again and that number seems to be the only Options since I must use my airtime to call it.

So till now my name appears as a bad payer with Cell C I been battling to get this sorted about two months ago, all I needed was that paid up letter and my name to be off the bad books with Cell C.