cJ
carmen J
1 reviews | Active since Nov 2013
16 Mar 2015, 10:28
bad service
Good day <br> <br> Please assist me in the complain i have been dealing with this complain since last year.<br> I spoke to several consultants and each one has a different story but the situation never gets sorted.<br> CELLC owes me R280 as they juzt deducted my account without my consent i have called them on numerous occasions and yet no response this is one of the referrence numbers: *** they always say that someone will call me but no one ever calls its March 2015 and nothing has been done hence im forced to come to hello peter.
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Replies (1)Cell C's replyOfficial
16 Mar 2015, 10:55Hello carmy30,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Mar 2015, 10:55
Official
Hello carmy30,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Best regards,
