Bad Service

i have recently app**** for a contract with Cellc about 2 weeks ago and do date have not received any feedback i was advised that everything had been approved and that it is at the delivery section for packaging. i have contacted the contact centre on Monday to enquire and i have been anvised that the contract had been cancelled i enquired as to why and what may be thereason i was then told that cellc had been trying to contact me for account verification purposes and whats not able to get hold of me however on the 2 occassions that i had seen miss calls from Cellc i did return the call and was told by the agents at the contact centre that there are no notes on the system therefore they do not know who had called so whos fault is this i am a working person and cannot answer my calls at all times therefore i stipulated the times i shud have been called and to date everytime i enquire i get a response like this:I forwarded your order to my supervisor to reinstate it we still waiting for the outcome from the verification department with regards to everything<br> I will let u know as soon as I get feedback from my supervisors\ this is terrible services as it seems as if every1 use dif syst"