1 reviews | Active since May 2015
BAD SERVICE
I handed my phone in for Repairs at Waterfall Mall branch, everything was fine, since I could not do online banking since my phone was in for repairs I organized that Cell C takes whole amount with next debit.<br> <br> My phone was delivered<br> <br> They had bad attitude and did not want to assist me after long struggle I received my phone.<br> <br> They could not assist me with banking details as well or contact numbers for repair centre.<br> <br> I lost my phone week back so went there yesterday to do simswop I was told that I wil wait 4 hours. I called this morning since my sim was not active and my simswop was never done now I have to wait 3 hours. Cell C also on the 25th took the repairs amount 2x from my account
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
