WS
Werner S
1 reviews | Active since Nov 2020
29 Jun 2021, 14:48
Bad service
Cell C contact numbers do not work. You can phone customer service and they will tell you there is nothing they can do about it. 084143 does not connect. They insist you must call that number knowing it does not work.
How do you deal with a Company that refuses to deal with their customers in a honest manner.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
29 Jun 2021, 16:01Hi Werner
Thank you for contacting Cell C.
What assistance did you require regarding the number you were calling?
Regards
^MP
Thank you for contacting Cell C.
What assistance did you require regarding the number you were calling?
Regards
^MP
Cell C's reply29 Jun 2021, 16:01
Official
Hi Werner
Thank you for contacting Cell C.
What assistance did you require regarding the number you were calling?
Regards
^MP
Thank you for contacting Cell C.
What assistance did you require regarding the number you were calling?
Regards
^MP
WS
Werner S's updateReviewer Update
29 Jun 2021, 16:17I need to confirm the cancellation of the contract ***. I have sent mail after mail requesting you to confirm the cancellation.
You sent me a sms informing me to pay a X amount into your account, what I have done. Now I see there is an amount of 3cent outstanding. From my experiance with your Company I can see that you will come up with some excuse that you can not cancelle the contract.
Please confirm as I have requested before
You sent me a sms informing me to pay a X amount into your account, what I have done. Now I see there is an amount of 3cent outstanding. From my experiance with your Company I can see that you will come up with some excuse that you can not cancelle the contract.
Please confirm as I have requested before
WS
Werner S's update29 Jun 2021, 16:17
Reviewer Update
I need to confirm the cancellation of the contract ***. I have sent mail after mail requesting you to confirm the cancellation.
You sent me a sms informing me to pay a X amount into your account, what I have done. Now I see there is an amount of 3cent outstanding. From my experiance with your Company I can see that you will come up with some excuse that you can not cancelle the contract.
Please confirm as I have requested before
You sent me a sms informing me to pay a X amount into your account, what I have done. Now I see there is an amount of 3cent outstanding. From my experiance with your Company I can see that you will come up with some excuse that you can not cancelle the contract.
Please confirm as I have requested before
WS
Werner S's updateReviewer Update
29 Jun 2021, 18:00This is the reply from you
Your cancellation request was processed successfully and your contract will be terminated on 30/06/2021. For any queries, call 084143 option 2. Cell C.
Dear customer please see your cell c banking details on Nedbank acc no *** branch no 196005 and customer ref no *** for all your easy pay options please use ref *** nd total amount due is R249
Your cancellation request was processed successfully and your contract will be terminated on 30/06/2021. For any queries, call 084143 option 2. Cell C.
Dear customer please see your cell c banking details on Nedbank acc no *** branch no 196005 and customer ref no *** for all your easy pay options please use ref *** nd total amount due is R249
WS
Werner S's update29 Jun 2021, 18:00
Reviewer Update
This is the reply from you
Your cancellation request was processed successfully and your contract will be terminated on 30/06/2021. For any queries, call 084143 option 2. Cell C.
Dear customer please see your cell c banking details on Nedbank acc no *** branch no 196005 and customer ref no *** for all your easy pay options please use ref *** nd total amount due is R249
Your cancellation request was processed successfully and your contract will be terminated on 30/06/2021. For any queries, call 084143 option 2. Cell C.
Dear customer please see your cell c banking details on Nedbank acc no *** branch no 196005 and customer ref no *** for all your easy pay options please use ref *** nd total amount due is R249
WS
Werner S's updateReviewer Update
29 Jun 2021, 18:40Thank you
WS
Werner S's update29 Jun 2021, 18:40
Reviewer Update
Thank you