KR
Kholofelo R
1 reviews | Active since Feb 2021
09 Aug 2021, 19:41
BAD SERVICE
Been struggling for a month for Cell C back office to call me back, they had an issues with their system in Many and June and that has causes a serious havoc in my accounts, no one is calling back to fix the error and double charges on my account, can Someone please contact me urgently *** . phone in everyday and no one is able to assist me , only back office can assist apparently, no one is calling me back even though my case has been escalated every time, such bad service
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
09 Aug 2021, 21:32Good day Kholofelo
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect our call.
^YM
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect our call.
^YM
Best regards,
Cell C's reply09 Aug 2021, 21:32
Official
Good day Kholofelo
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect our call.
^YM
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect our call.
^YM
Best regards,
KR
Kholofelo R's updateReviewer Update
11 Aug 2021, 17:33Hi CellC, i have not being able to get help still from your customer service, been phoning since monday and no one is able to assist with my issue. Whats really going on with your system
KR
Kholofelo R's update11 Aug 2021, 17:33
Reviewer Update
Hi CellC, i have not being able to get help still from your customer service, been phoning since monday and no one is able to assist with my issue. Whats really going on with your system