pO
peter O
1 reviews | Active since Nov 2017
10 Jun 2020, 17:33
Bad service
I was contacted 2weeks ago cell c said they had the upgrade phones available ive waited more than 2 months for them to sort out and deliver...ive phoned to escalate the call still nothing
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Replies (1)Cell C's replyOfficial
10 Jun 2020, 19:20Good Day Peter
Thank you making contact with Cell C regarding your delivery.
We are very sorry that you still have not received the device you upgraded to. We have had stock challenges and the lockdown has not helped one bit. We understand that as a loyal customer, when you make a purchase you expect to receive your product in a timely manner. We know that we have let you down, and for that we are very sorry.
Our team will be in touch to provide an update.
^NS
Thank you making contact with Cell C regarding your delivery.
We are very sorry that you still have not received the device you upgraded to. We have had stock challenges and the lockdown has not helped one bit. We understand that as a loyal customer, when you make a purchase you expect to receive your product in a timely manner. We know that we have let you down, and for that we are very sorry.
Our team will be in touch to provide an update.
^NS
Cell C's reply10 Jun 2020, 19:20
Official
Good Day Peter
Thank you making contact with Cell C regarding your delivery.
We are very sorry that you still have not received the device you upgraded to. We have had stock challenges and the lockdown has not helped one bit. We understand that as a loyal customer, when you make a purchase you expect to receive your product in a timely manner. We know that we have let you down, and for that we are very sorry.
Our team will be in touch to provide an update.
^NS
Thank you making contact with Cell C regarding your delivery.
We are very sorry that you still have not received the device you upgraded to. We have had stock challenges and the lockdown has not helped one bit. We understand that as a loyal customer, when you make a purchase you expect to receive your product in a timely manner. We know that we have let you down, and for that we are very sorry.
Our team will be in touch to provide an update.
^NS
