MG
Megandri G

1 reviews | Active since Sept 2014

30 Oct 2015, 09:43

Bad service

I put in an order for my wifi router package 14/10/2015, first declined ,second to be informed no stock of the router. <br> I thereafter was forced to chose an alternative package as the previous router was discontinued and still have not received anything yet !! False advertising a package which is discontinued.<br> Seems like cell c only starts working when there's complains posted on social media about there slow service .<br> <br> If my router is not received before the month is over ,I want this contract cancelled as I'm sure I will receive faster service with your competitors.<br> <br> Regards

0
Replies (1)
Cell C
Cell C's reply30 Oct 2015, 09:48
Official
Hello Govindsamy21,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN

Best regards,