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Lebogang
1 reviews | Active since Oct 2022
11 Dec 2023, 09:07
Bad service
This company is problem. They said I couldn't cancel my contracts, now they just went quite. No longer debiting the account for the past two months. I try to call and enquire they tell me I can't pass the security questions. Next thing they will be sending me lawyer
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Replies (3)L
Lebogang's updateReviewer Update
11 Dec 2023, 10:59Yes I did around 850 for debit reversal cause I tried to cancel the contract. When I enquire about the extra amount I was told it was a positive in my account. But still they would debit my account 318 instead of 219 for another 2 months before they stopped. They stopped and I got the massage my account is in areas. But when I checked I had money on the bank account. Then when I call they can't authenticate me. Ayeh regret take this contract really. On the other hand the data I am being provided is not working would check the data usage on the phone it is less than 10gigs on a particular month yet the 50 gigs provided by cellc is finished. The night data cant be used. It is too much
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Lebogang's update11 Dec 2023, 10:59
Reviewer Update
Yes I did around 850 for debit reversal cause I tried to cancel the contract. When I enquire about the extra amount I was told it was a positive in my account. But still they would debit my account 318 instead of 219 for another 2 months before they stopped. They stopped and I got the massage my account is in areas. But when I checked I had money on the bank account. Then when I call they can't authenticate me. Ayeh regret take this contract really. On the other hand the data I am being provided is not working would check the data usage on the phone it is less than 10gigs on a particular month yet the 50 gigs provided by cellc is finished. The night data cant be used. It is too much
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Lebogang's updateReviewer Update
11 Dec 2023, 13:35No. ***
L
Lebogang's update11 Dec 2023, 13:35
Reviewer Update
No. ***
Cell C's replyOfficial
11 Dec 2023, 13:53Thank you, we have referred the matter to the team for further assistance . Do expect a call .
Cell C | NH
Cell C | NH
Cell C's reply11 Dec 2023, 13:53
Official
Thank you, we have referred the matter to the team for further assistance . Do expect a call .
Cell C | NH
Cell C | NH