BAD SERVICE

I TOOK OUT A 5GB WIFI CONTRACT WITH CELL C FOR R200 IN THE MIDDLE OF SEPTEMBER.2015 LAST NIGHT 14/10/15 I HAD NO DATA. I PHONED THE CALL CENTRE TODAY AND THEY TOLD ME I CANNOT EXCESS THE 5GB UNTIL I INCREASE MY USEAGE CREDIT LIMIT. I HAVE A SET LIMIT OF R50 IN ORDER NOT TO GO OVER MY MONTHLY BILLING OF R200. THE LADY THEN EXPLAINED I WILL NOT BE ABLE TO EXCESS THE 5GB UNTIL I PUT A NEW LIMIT MEANINGI MUST PAY IN MORE MONEY. I ASKED HOW THAT CAN BE.<br> I WAS TOLD BY CELL C THAT THE 5GB DATA MUST FIRST BE USED UP, THEN THE R50 WILL COME IN, IF I THEN FINISH THE R50 I WILL NOT HAVE ANY MORE DATA FOR THE MONTH. I HAVE REQUESTED THE CALL CENTRE AGENT TO LET HER MANAGER (DUDZILE NDLOZI) CALL ME, STILL NO CALL 2 HOURS LATER. <br> I AM VERY MUCH UPSET WITH THE SERVICE I RECEIVED FROM CELL C AND HOPE THEY WILL RESPOND TO ME.