SK
Simphiwe K

1 reviews | Active since Jan 2019

28 Mar 2019, 15:19

bad service

i went to cellc for sim swap as an cell c old client for as long as i recall i been active on cellc. i went to cellc campus square seeking for help the manager was not even interested in helping me as person who myself works with demanding clients i have to accommodate all type of clients.

the way he treated me was like he didnt even want to work there.

0
Replies (1)
Cell C
Cell C's reply28 Mar 2019, 15:35
Official
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers. 

Our system indicated that the Sim Swap has successfully been processed.

Regards
DA

Best regards,