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Wayne A

1 reviews | Active since May 2018

11 Feb 2019, 08:03

Bad Service

Months after settling my account with Cell C, they register me as bad payer and it's reflecting on my credit record, I want to know why they didn't remove it from my credit record and I want proof that my account has been closed on their side.

0
Replies (4)
Cell C
Cell C's reply11 Feb 2019, 08:15
Official
Good morning Wayne

We have requested one of our team members to handle this matter and assist. Do expect communication and be assured that this matter will be sorted.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply11 Feb 2019, 12:36
Official
Funiwr could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist. 

Please respond to her email and she will gladly assist. 

Regards 
Cell C | PN 

Best regards,

Cell C
Cell C's reply11 Feb 2019, 13:13
Official
Funiwe has been in contact with you to assist and advise on a way forward regarding this matter.
 
Regards
Cell C | PN 

Best regards,

WA
Wayne A's update12 Feb 2019, 12:04
Reviewer Update
thank you Funiwe Hintsho for your excellent service, just a pity it took Cell C 9 months to resolve this matter, they really need to employ staff of your standard. Kind Regards,