BAD SERVICE

Kindly note that I took a 24 month contract for a data bundle ( Huawei portable wifi router model E5330 ) <br> it worked for a day and half and then I could not pick up the router at all- I took it back to Cell C - Now they want to sent it to JHB for repairs and to see if it is a factory fault - this is NO service at all !!!!! and in the meantime I must still pay for the Data which I will loose anyway because it does not get carried forward to the next month. I left the device there and walked out... I am so upset.. I have already paid for my connections fees and I feel that this is no service at all!! why pay for something that you don't have. <br> <br> I don't want a second hand product I am paying for a new product. I don't want a product that has been repaired. I am fuming at this moment - I have no idea what they going to do as I walk out... I did not sign or cancel anything and left everything there. I would appreciate your assistance to prevent this from happening to other customers too.