BAD SERVICE

I was on month to month contract for data and Airtime.I notified Cell C of cancellation for the contract dated 30.07.2018 and I received sms notification confirming my cancellation.I was supposed to be debited for the last time end of August.I received sms beginning of september regarding monthly bill limit I then called Cell C to understand why contract cancellation was not auctioned and I was referred to the person that assisted me with cancellation and the person admitted that she was at fault by not canceling contracts in question and promised to action immediately and mentioned that my account will be debited for end September because I received monthly package which I was upset about but had no choice and same thing happened again in October that my contract is not cancelled I then called and I was told that my query is with supervisor and I will get a call back.No one has called me even today and yet Cell C went and debited my account.CEll C staff is *********** why do I have to call every month for one thing.I deliberately reversed the amount debited on my account thinking that they will be ware about my query and someone will contact me but no one has called to advised of unpaid amount or query resolved.I will not recommend cell c to anyone.