PB
Puseletso B

1 reviews | Active since Oct 2017

19 Oct 2018, 15:47

Bad Service

worst service ever received. Cell C in Sandton City. I called to check up on my repairs and first thing I am told is about the 21 days without even checking when my phone was brought in. the guy is helping another lady while he is talking to me. and just gives me the costumer care line number and still did not check the job number, he id not even bother asking for it. pathetic service. atleast tell me where my phone is. cause the last I called it was at RAM. when its expected to come, no one knows. this is quite disappointing. disgusting service.

0
Replies (1)
Cell C
Cell C's reply19 Oct 2018, 16:07
Official
Good afternoon Puseletso

 When a device is booked in for repairs, it normally takes 21 working days. However, the consultant was supposed to check or follow up on the matter. Apologies for the poor service.

We will get one of our team members to follow up and assist.

Regards
Cell C | PN

Best regards,