CM
Cassandra M

1 reviews | Active since Jul 2018

12 Oct 2018, 18:08

Bad service

I did an upgrade with cell c, it got delivered today but they provided me with a faulty SIM card and when I wanted to do a SIM swap at 17:20 I was holding for the upgrades department for 35 minutes and after 35 minutes of holding I was told it was 6pm and they are unable to assist me. Is 5:30 the new 6pm in SA, it's pathetic service from cell c once again.

0
Replies (1)
Cell C
Cell C's reply13 Oct 2018, 07:14
Official

Good morning Cassandra

It is disappointing to learn the above, apologies for the poor service. We have requested one of our team members to assist with the SIM swap.

Do expect communication.

Regards

Cell C | PN

Best regards,