1 reviews | Active since Oct 2018
I have phoned and visited a Cell C shop several times and my problem has yet to be solved. It has been two months of phoning and sending emails and nobody has come back with feedback. My phone gets barred almost every day. I have made the necessary payment directly into the Nedbank account and still, you bar my contract. I would prefer to just cancel my contract but that will just give me more problems. I need to solve this problem NOW. It has influenced my life in so many ways, such as affecting my work and family. The cost of diesel has gone up two times in two months and I had to drive around to solve this problem and NOTHING has happened from Cell C side. I have sent numerous emails and phoned so many times. In a nutshell, this means that your customer care line is useless, going to your store is useless and having an area manager is also useless. Nothing with regards to Cell C has been successful. It has been a nightmare from the start and there is no end because you cannot solve problems.
Apologies for the unsatisfactory service received and inconvenience caused.
Our team will be in touch to ensure that your account issue is resolved. Do expect a call.
Regards
Cell C | DA
Best regards,
Apologies for the unsatisfactory service received and inconvenience caused.
Our team will be in touch to ensure that your account issue is resolved. Do expect a call.
Regards
Cell C | DA
Best regards,
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