JB
James B
1 reviews | Active since May 2014
03 Jul 2018, 16:08
BAD SERVICE
I upgrade my contract, when I received my phone is was not working, I took it to a Cell C store and they sent it for repairs, I phone Cell C and said they must rather cancel the contract, then they indicated they will send me a new phone this was more than a week ago. today I phone and they indicate it will still take two weeks. I said if they cant assist me then they should rather cancel my upgrade, so they just cancelled it. easy come easy go Cell C attitude. They initially also said they would give me 3 G of data a month and I now see its 400MB. Shocking!!!!
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Replies (4)0
Replies (4)
Cell C's replyOfficial
04 Jul 2018, 07:06Good morning James
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Jul 2018, 07:06
Official
Good morning James
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
05 Jul 2018, 09:09Theodorah has been in contact with you to assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Jul 2018, 09:09
Official
Theodorah has been in contact with you to assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
05 Jul 2018, 11:55As per communication, Theodorah will revert with feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Jul 2018, 11:55
Official
As per communication, Theodorah will revert with feedback.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
05 Jul 2018, 15:46As per feedback, you have been contacted and assisted with the upgrade.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Jul 2018, 15:46
Official
As per feedback, you have been contacted and assisted with the upgrade.
Regards
Cell C | PN
Best regards,