BAD SERViCE

I bought the data on the 12 April via online using the payfast and since then I have been going back and forward trying to resolve this I contact social media team via facebook and didn't come right because I had to bank statement and decided to go twitter route and finally the query was locked and I was told the turnaround is 24 hrs already that 24 hours has passed and this is not resolved ,I would like a refund and no one is getting back at me.

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