kM
kolleen M
1 reviews | Active since Apr 2018
18 Apr 2018, 09:51
bad service
good day
i have been waiting since yesterday for a cell c consultant to call me so i can make arrange payment to be made at the end of this month my account is in arrears for about R12000.00 because i have been through a difficult patch however i have sorted it out and want to make payment fo the arrears but they email me to pay like double the amount how is that possible i have called 3times to the legal deparment and no one picks up please call me on ********** urgently i will not be paying so much money for no reason i have been a cellc customer for years and my account was always up to date
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
18 Apr 2018, 10:07We apologise for the delay in response. Our of consultants will contact you soon.
Regards
Cell C | DA
Best regards,
Cell C's reply18 Apr 2018, 10:07
Official
We apologise for the delay in response. Our of consultants will contact you soon.
Regards
Cell C | DA
Best regards,
Cell C's replyOfficial
18 Apr 2018, 13:00Moses has contacted you and forwarded your request to our Legal Department for further assistance. Do expect a call.
Regards
Cell C | DA
Best regards,
Cell C's reply18 Apr 2018, 13:00
Official
Moses has contacted you and forwarded your request to our Legal Department for further assistance. Do expect a call.
Regards
Cell C | DA
Best regards,
kM
kolleen M's updateReviewer Update
19 Apr 2018, 09:04good day
i would like this resovled ASAP as i need this payment sorted out and i need to know why must i pay like double the amount, i need to make payment at the end of the month so i need this amount verified urgently please
kM
kolleen M's update19 Apr 2018, 09:04
Reviewer Update
good day
i would like this resovled ASAP as i need this payment sorted out and i need to know why must i pay like double the amount, i need to make payment at the end of the month so i need this amount verified urgently please
Cell C's replyOfficial
19 Apr 2018, 09:49We will ensure that this matter is sorted.
Regards
Cell C | PN
Best regards,
Cell C's reply19 Apr 2018, 09:49
Official
We will ensure that this matter is sorted.
Regards
Cell C | PN
Best regards,