Bad Service

I called the Cell C customer care today on the 12th of March 2018 at 09:18. I was transferred to a Dineo who clearly does not know how to deal with clients. I received a call that I should contact Customer Care which is 140, which I did. Dino then informs me that I must speak to legal and she must transfer me as she can't see anything on her end. I informed her of my situation of being transferred up and down last week without success. She is so unprofessional, she just spoke over me. She could not understand my requestand the fact that I am so frustrated. She transferred me when I was still speaking.

I want Management to contact and explain the corrective action that will be taken as this is clearly behaviour and an agent that does not want own up. I want Dineo to contact me to apologise for being rude.