Bad Service

Good afternoon,<br> On the 15.06.2015 I filed a complaint about the camera on the tablet not working. Ref number: PRE635117, since the reference number this device has still not been collected for repairs. The device has never been used, since I have been waiting for cell c to collect the tablet. Payments are been taken for the device which is not been used, please collect device and cancel contract. Due to the poor response from Cell C.