AK
Audrey K

1 reviews | Active since Aug 2015

10 Aug 2015, 18:35

bad service

Apparently I loaded airtime of r25 and didn't receive the free minutes and when I called the call center was assisted by a lady by the name of Palesa with bad attitude who told me that it is not reflecting cause Cell C is having abtwvhnical problem.I never received a message stating any technical glitches hence I have a contract phone with them.

0
Replies (1)
Cell C
Cell C's reply11 Aug 2015, 08:56
Official
Hello Sphiwe470,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN