DL
Delwyn L
1 reviews | Active since Oct 2010
25 Aug 2023, 16:58
Bad service
Totally bad service experienced at Cell C East Rand Mall branch. Contract expiring so requested a new phone. After almost 2 weeks still waiting. Michelle from the branch never calls we have had to call her is this the way Cell C treats its customers.Bad service no follow up at all. Would like feedback as sending out emails does not help either ????
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Cell C's replyOfficial
25 Aug 2023, 17:18Dear Delwyn Limerick
Thank you for contacting us.
This is definitely not the type of service that we aspire to provide. We would like to assure you that this not the norm at Cell C. The matter will be escalated to our Support team for assistance. Please do expect our call shortly.
^NT
Thank you for contacting us.
This is definitely not the type of service that we aspire to provide. We would like to assure you that this not the norm at Cell C. The matter will be escalated to our Support team for assistance. Please do expect our call shortly.
^NT
Cell C's reply25 Aug 2023, 17:18
Official
Dear Delwyn Limerick
Thank you for contacting us.
This is definitely not the type of service that we aspire to provide. We would like to assure you that this not the norm at Cell C. The matter will be escalated to our Support team for assistance. Please do expect our call shortly.
^NT
Thank you for contacting us.
This is definitely not the type of service that we aspire to provide. We would like to assure you that this not the norm at Cell C. The matter will be escalated to our Support team for assistance. Please do expect our call shortly.
^NT