tZ
thabo Z
1 reviews | Active since May 2017
29 Jan 2022, 09:56
BAD SERVICE
I called the call center asking for a new micro-sim cause I was using the Old sim-Card the agent typed the incorrect RICA number now I have a new number. I spoke to Tankiso the supervisor at the call center he told me the is nothing they can do. I went to Krugersdorp at the Cell C store I spoke Karabo who asked for the last 5 numbers I called i gave her, she told me that the numbers are incorrect and those numbers I have them on my phone. This is a BAD SERVICE from you guy's. You are the WORSE in South Africa
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Replies (2)
Cell C's replyOfficial
29 Jan 2022, 16:18Hi Thabo
Thank you for contacting Cell C.
Unfortunately, the security check is mandatory and you have to pass it in order for the sim swap to be processed.
Regards
^MP
Thank you for contacting Cell C.
Unfortunately, the security check is mandatory and you have to pass it in order for the sim swap to be processed.
Regards
^MP
Cell C's reply29 Jan 2022, 16:18
Official
Hi Thabo
Thank you for contacting Cell C.
Unfortunately, the security check is mandatory and you have to pass it in order for the sim swap to be processed.
Regards
^MP
Thank you for contacting Cell C.
Unfortunately, the security check is mandatory and you have to pass it in order for the sim swap to be processed.
Regards
^MP
tZ
thabo Z's updateReviewer Update
31 Jan 2022, 15:46Good day
I did pass the security check then your agent typed the incorrect RICA number. So how I had to loss the number I used for more than 5 years. Please get the information before you reply ask our call center supervisor Tankiso.
I did pass the security check then your agent typed the incorrect RICA number. So how I had to loss the number I used for more than 5 years. Please get the information before you reply ask our call center supervisor Tankiso.
tZ
thabo Z's update31 Jan 2022, 15:46
Reviewer Update
Good day
I did pass the security check then your agent typed the incorrect RICA number. So how I had to loss the number I used for more than 5 years. Please get the information before you reply ask our call center supervisor Tankiso.
I did pass the security check then your agent typed the incorrect RICA number. So how I had to loss the number I used for more than 5 years. Please get the information before you reply ask our call center supervisor Tankiso.