TM
Thatogatsi M

1 reviews | Active since Jan 2021

15 Sept 2021, 14:07

Bad Service

I need a settlement letter confirming my account is paid and a close of account letter as well. Seemingly the company is failing. I've been sending POPs forever and I'm still ignored.

WORST TELECOMMUNICATIONS COMPANY THIS 🚮

0
Replies (4)
Cell C
Cell C's reply15 Sept 2021, 14:33
Official
Good day Thatogatsi 

Thank you for getting in touch with us. 

Please send us a private reply with your ID number. 

We will assist. 

^YM
TM
Thatogatsi M's update15 Sept 2021, 15:13
Reviewer Update
Excuse me?

I have been communicating with your employees since the second of September after I sent the proof of payment and she confirmed it will take 48 hours till I am able to get the required documents. Till now I'm waiting and you tell me I didn't send the POP?

Go back to my numerous emails I sent then you'll get what you need
TM
Thatogatsi M's update19 Sept 2021, 21:10
Reviewer Update
You keep on sending me emails that aren't helpful. As a business you surely have a billing department that can confirm if indeed I've paid my account as I'm stating because clearly my POP's I've sent four times already are somehow not being received.

This is an ongoing irritating request. Please do your job as expected.

I've been requesting statements previously and I was helped so that point alone confirms that y'all can check if indeed I've paid.


TM
Thatogatsi M's update21 Sept 2021, 16:20
Reviewer Update
Cellc again can I get what I've been requesting. It's useless requesting POPs that u then claim haven't received.

Send me a statement by so doing my payment will surely reflect.

Im done with the ups and downs