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Siyabonga N
1 reviews | Active since Aug 2020
16 Jul 2021, 09:27
bad service
case number:*** on the 25 june 2021 i ordered one month to month sim(upfront) deal order number ***0 however they delivered two instead of one with same benefits. I email them to trying to get emplaination but they did not get back to me. I even posted on their facebook page but nothing happened. so my concern its that,I minght be charged double.
Helpful (0)
Replies (8)0
Replies (8)
Cell C's replyOfficial
16 Jul 2021, 10:37Hi Siyabonga
Thank you for contacting Cell C.
Would you like us to assist with canceling the other sim card?
Regards
^MP
Thank you for contacting Cell C.
Would you like us to assist with canceling the other sim card?
Regards
^MP
Cell C's reply16 Jul 2021, 10:37
Official
Hi Siyabonga
Thank you for contacting Cell C.
Would you like us to assist with canceling the other sim card?
Regards
^MP
Thank you for contacting Cell C.
Would you like us to assist with canceling the other sim card?
Regards
^MP
SN
Siyabonga N's updateReviewer Update
16 Jul 2021, 11:01lol not even apology but any way thatshow you oparate. before aggreeing to any thing, you need to explain to me thetemr andcondions of that cancelation, I do not want end up paying any fees because this was you mistake guys. how can some one order one sim card and you decide to deliver two sim cards.
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Siyabonga N's update16 Jul 2021, 11:01
Reviewer Update
lol not even apology but any way thatshow you oparate. before aggreeing to any thing, you need to explain to me thetemr andcondions of that cancelation, I do not want end up paying any fees because this was you mistake guys. how can some one order one sim card and you decide to deliver two sim cards.
Cell C's replyOfficial
16 Jul 2021, 15:40Our team will make contact with you to advise accordingly.
^MP
^MP
Cell C's reply16 Jul 2021, 15:40
Official
Our team will make contact with you to advise accordingly.
^MP
^MP
SN
Siyabonga N's updateReviewer Update
16 Jul 2021, 17:46 It's this late in the day and no one has called????
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Siyabonga N's update16 Jul 2021, 17:46
Reviewer Update
It's this late in the day and no one has called????
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Siyabonga N's updateReviewer Update
16 Jul 2021, 20:24 But email was sent to you guys on the 9 July 2021 to date im not being contacted.
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Siyabonga N's update16 Jul 2021, 20:24
Reviewer Update
But email was sent to you guys on the 9 July 2021 to date im not being contacted.
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Siyabonga N's updateReviewer Update
16 Jul 2021, 21:37So this ref number *** will be ignored because you also promised to call me back in 24-48 hrs
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Siyabonga N's update16 Jul 2021, 21:37
Reviewer Update
So this ref number *** will be ignored because you also promised to call me back in 24-48 hrs
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Siyabonga N's updateReviewer Update
16 Jul 2021, 21:41Ti be honest you customer service its very poor, i cannot send you a email on the 9 July 2021 nd you decide to ignore my email.
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Siyabonga N's update16 Jul 2021, 21:41
Reviewer Update
Ti be honest you customer service its very poor, i cannot send you a email on the 9 July 2021 nd you decide to ignore my email.
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Siyabonga N's updateReviewer Update
23 Jul 2021, 09:05eish this company customer service its very bd, i was contacted even consultand which contact me was clueless about their product and she even sent me paygate link which its not working, im left not knowing whats its going to happpen with my maonth to month upfront subcription, how im going to pay to pay my subcription fee.
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Siyabonga N's update23 Jul 2021, 09:05
Reviewer Update
eish this company customer service its very bd, i was contacted even consultand which contact me was clueless about their product and she even sent me paygate link which its not working, im left not knowing whats its going to happpen with my maonth to month upfront subcription, how im going to pay to pay my subcription fee.