RB
Ramokone B
1 reviews | Active since Sept 2022
18 May 2024, 17:10
Bad service..
I got in a 24 months contract with Cell C and supposed to end this year July.I called their call centre this year to check if all is in order and confirm when the contract is ending,it was confirmed that it’s ending this year and I must send a cancellation message a month prior ending of contract.Now I’m told I have a 36 months contract,and I’ve been paying without any problems.I feel ******* by Cell C..
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Replies (2)RB
Ramokone B's updateReviewer Update
28 May 2024, 11:06Thank you Cell C for resolving the matter. You were dedicated to resolve this and thank you for being professional and patient with me….
RB
Ramokone B's update28 May 2024, 11:06
Reviewer Update
Thank you Cell C for resolving the matter. You were dedicated to resolve this and thank you for being professional and patient with me….
Cell C's replyOfficial
15 Aug 2024, 10:41Dear Ramokone Brookes
Thank you for contacting Cell C.
Please confirm the below details so we can access your account:
Name and Surname:
ID number:
Name of the bank we are debiting:
Debit order date:
Physical or email address:
Regards,
Cell C | TM
Thank you for contacting Cell C.
Please confirm the below details so we can access your account:
Name and Surname:
ID number:
Name of the bank we are debiting:
Debit order date:
Physical or email address:
Regards,
Cell C | TM
Cell C's reply15 Aug 2024, 10:41
Official
Dear Ramokone Brookes
Thank you for contacting Cell C.
Please confirm the below details so we can access your account:
Name and Surname:
ID number:
Name of the bank we are debiting:
Debit order date:
Physical or email address:
Regards,
Cell C | TM
Thank you for contacting Cell C.
Please confirm the below details so we can access your account:
Name and Surname:
ID number:
Name of the bank we are debiting:
Debit order date:
Physical or email address:
Regards,
Cell C | TM