Bad Service

Took a contract with cell c telephonically but not much was explained to me, I had to keep on calling the call centre for clarity & to have my billing updated Wichling I was not told when is it exactly, requested for a silver device the agent told me it's available but received a black device. now today I go on to *147# only to realise that I'll b debited on the 25-06-2015 whilst it was on 28 June by default & I requested it to be on the 30 of every month. on the 4th June I got debited R95.70 which was never explained to me before. CELL C WHAT'S GOING ON HOW DO YOU HIRE YOUR STUFF THAT THEY CAN'T BE LOYAL TO YOUR CUSTOMERS, TELL ME WHAT'S NEXT THAT I SHOULD EXPECT FROM YOU, LIES? THIS IS SO NOT YOU GUYS, I REQUEST FEED BACK ASAP & THE AGENT BE DEALT WITH.